A first stop for newcomers to Canada.
The Y's Newcomer Information Centre (NIC) provides access to vital information and referral services to help you find everything you need to settle and thrive in your new life in Ottawa.
Our team of trained information specialists is here to work with you to develop an action plan that will help you successfully settle in Canada. Our services are available in English and French, and our NIC staff members also speak many other languages. Whenever possible, you may be served in your first language. There is no cost for eligible participants.
Visit the Newcomer Information Centre Online
Get access to vital information and referral services.
Workshops and Events
Learn more about our online and on-demand webinars on various topics that are relevant to newcomers.
Settlement Resources
Explore a list of resources and referrals to help you settle into your new life in Canada.
Get in Touch
If you have any questions or would like more information, please contact one of our YMCA Newcomer Information Centres.
Central Location
150 Isabella Street, Suite 201, Ottawa
West Location
1642 Merivale Road (Merivale Mall), 2nd Floor, Nepean
East Location
240 Centrum Boulevard, Unit 105, Orleans
Monthly Newsletter
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Ministry of Labour, Immigration, Training and Skills Development